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Telephone, mail order & Internet
Department of Consumer Affairs - Be Smart Buy Smart: What Smart Shoppers Know About Telephone, Mail Order, and Internet Sales
This site explains what you need to know about telephone, mail order, and Internet sales and who to contact for help if you have a problem.
Department of Consumer Affairs - Basic Facts About Telemarketing
This site offers basic facts about telemarketing, including legal requirements, scams, how to get removed from telemarketing lists, and who to contact if you have a problem.